Your In Home IT Deparment

24 / 7 / 365 Tech Relief

Even better than traditional tech support, we do the work for you. You don't have to worry about remembering to run computer cleanup software, which boxes you need to leave unchecked or making sure your computer updates are done. All you have to do is follow our simple "Run and Done" installation instructions and our certified technicians will take your computer speed from there.

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Unlimited Remote Support & Repair

We know that sometimes a person just needs a little help when it comes to daily computer use. That's why we offer our Platinum Edition, so you can get all the help you need, for one small price.

Not only are we here to help you with computer speed and reliability issues, but we are available to you for the everyday things as well. Beyond computer updates and cleanup, we're here to help with most any general use questions or issues you may have.

We offer remote repair for issues that slow down your computer, at a discounted cost. If our system diagnostics come up with an issue that can't be fixed by our software, we will set up a time with you to remote into your computer and fix it by hand.

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Safeguard Your System

Preventative Maintenace

Like the process that runs the "Check Engine" light on the dashboard of your car, our software is alerted to errors your programs may experience. Our system diagnostics are constantly running in the background, alerting our techs to fix these issues before your computer develops problems and your computer speed takes a nose dive. The great thing is, we don't even have to look under the hood.

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Monthly Health Summary

Bet you're wondering who is going to make sure we are doing our job, right? Another great feature of PC Complete Care is our custom health summary report that you'll recieve by email each month. This health summary includes a rundown of your computer's system health, in which your pc is graded on several aspects of computer health including the lastest computer updates.

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System Stability

Clean, Clear and Optimized

Computer cleanup at its best. Over time your computer picks up "junk" in the way of temp files, internet cache, cookies and other stuff. This causes your computer speed to slow significantly. We automatically clean out these un-needed files on a consistent basis.

Ever take a look at your computer's system settings? While words like "indexing services" and "worker threads" sound like "greek" to the average computer user, our IT professionals know exactly how to optimize these settings to increase your computer speed and get your computer running like a dream.

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Defrag and Registry Cleanup

Even more computer cleanup. Over time, your related files get scattered from one end of your drive to the other. We analyze and repair your drive bringing all your files back to the same place, making your computer run faster.

Much like junk files, your computer naturally picks up registry debris over time. Invalid entries, missing references and duplicate items can cause your computer to, you guessed it, slow down and even lead to errors and crashes.

We scan your computer cleanup and repair these issues on a regular basis.

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Security

Up to What?

Did you know that Windows, Java and Adobe Reader/Flash computer updates are not just about getting the newest bells and whistles of the most current version?

Because no program is perfect, these types of computer updates are actually essential to online security.

Patching

The programming of the above software products contain naturally occuring "holes" that each company works to patch on a constant basis. Even if you have security software in place, viruses, malware and identity threats can find their way into your computer through these holes, adversely affecting your computer speed.

We get the computer updates, called patches, for these "holes" directly from Microsoft, Java and Adobe, and install them directly to your computer, weekly.

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The Time In Between

Did you know that even with firewall and security software in place, you can still get viruses? Did you know that viruses are one of the biggest causes of slow computer speed?

This is because of the naturally occuring "holes" in the programming of the systems we talked about above. In between updates, our Malware Bytes and Windows Antivirus software defend your computer against rogue security threats.

Another kind of computer cleanup. If a virus or malware does happen to slip through in between computer updates (patches), we are alerted immediately and eliminate the threat before your computer becomes infected. Not only do we protect your computer 24/7/365, we also search for and destroy any viral or malware issues that we find.

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